Web Mall

purpleklipse asked:


I posted a question under beauty about this product sold in the mall as a vendor booth called SEACRET and another person had similar feedback. I then went to the company Web site and see that a product that they sold me for $130 is actually supposed to be $49.95. I paid with my Bank of America debit card and I think my boyfriend threw in some green cash too (he owed me money at the time)

What’s the best way to communicate with the parent company to just give the product back and get my money back?

background–
Has anyone seen or purchased anything from the vendor/booth in the mall called SEACRET. We totally got scammed and they were intensely high-pressure. The salt-bath alone was $130.00. that is no typo. We ended up spending $200 on a bunch of product we didn’t want and I told my BF to not argue with them anymore and we would simply bring it back. Again, they were insanely pushy and would NOT let us get away. This was Thanksgiving weekend and 3 weeks later (see below for more)
… and 3 weeks later (still before XMAS) we went back and their booth was gone. We have been to two local malls and their products claim to be made in Israel but have Israel and Arizona locations noted on the backs.

Has anyone else dealt with them?

And I do doubt this stuff is from the “dead sea”.

Does anyone also know if these are individual merchants that simply resell this product? The receipt was PLAIN PLAIN PLAIN with generic purple type for the costs and total and no name, etc.

wow. thank you for who has responded. any other info is muy helpful….

I just went to their site and see that the body scrub sells for $49.95. NOT the $130 that we paid. Has anyone ever tried to get a refund from a main company when their resellers sell you the product??? I have no idea how this works…..

On their Web site they accept returns EXCEPT in this situation: “SEACRET SPA does not operate retail locations, refunds or exchanges for any product purchased through a retail lo
Well thanks for your input… I am not asking for a refund of like the difference or just free money. I would like to return the merchandise?

Do you guys really believe that a person should not be able to do that? People do returns / exchanges all the time!?! I never do but in this situation, most certainly want to.